We want you to feel good about paying for WearDrobe Plus. This page explains how cancelling and refunds work, depending on where you bought your subscription. It sits alongside our Terms of Use, which are the full legal terms.
Cancelling is always in your hands
You can cancel WearDrobe Plus at any time, and cancelling stops the next renewal. You keep Plus until the end of the period you paid for. Where you cancel depends on where you bought it:
- Bought in the iPhone app: cancel in your App Store account settings, under Subscriptions.
- Bought in the Android app: cancel in Google Play, under Payments and subscriptions.
- Bought on the website: cancel in Settings, under Manage billing. Billing on the website is through Stripe.
Deleting your WearDrobe account does not cancel a subscription bought through Apple or Google. Cancel it in your App Store or Google Play settings.
Free trial
New subscribers can get a 7-day free trial, once per account. Unless you cancel before the trial ends, the subscription starts and you are charged. If you don’t want to be charged, cancel before the trial ends.
Refunds for app purchases
If you bought Plus in the iPhone app or the Android app, refunds are handled by Apple or Google under their policies, because they take the payment. Please request the refund from them.
Refunds for website purchases
If you bought Plus on the website, contact us at support@weardrobe.io. We give refunds where the law requires. When you write, send us the email address on your account and tell us what happened, so we can look into it quickly. We usually reply within two working days.
If the price changes
If we change the price of Plus, we tell you in advance and the new price applies from your next renewal.
Questions
Email support@weardrobe.io. WearDrobe is run by THREE AXIS SOLUTIONS - F.Z.C, Ajman Free Zone C1 Building, Ajman, United Arab Emirates.