Help

How can we help?

Email support@weardrobe.io and we'll get back to you, usually within two working days. For privacy questions and data requests, write to privacy@weardrobe.io.

Getting started in five steps

  1. 01

    Add a few pieces

    Photograph the clothes you wear most, one by one or several at a time. Leave the category blank and WearDrobe will classify each piece.

  2. 02

    Add your city

    Tell WearDrobe where you are so outfit picks can follow the forecast.

  3. 03

    Choose an occasion

    Pick brunch, work, date night or any other occasion and let your stylist build a look from your wardrobe.

  4. 04

    Try it on

    Add a full-length photo of yourself and preview the outfit before you wear it.

  5. 05

    Plan it

    Put the look on an event in your planner, so the morning is already decided.

Common questions

Where you bought it. In the iPhone app: your App Store account settings, Subscriptions. In the Android app: Google Play, Payments and subscriptions. On the website: Settings, Manage billing. You keep Plus until the end of the period you paid for.

Open WearDrobe Plus from Profile and tap Restore purchases, signed in with the same WearDrobe account you bought it with. If that doesn't fix it, email us with the email address on your account.

10 try-ons a month and 10 stylist messages a day, plus your whole wardrobe, the planner and the lookbook. Plus makes try-ons and the stylist unlimited.

In the app or on the website, under Settings, Delete account. See Delete your account for what is deleted and how long backups are kept.

Report it from the image with the flag icon, or email us. Reports are reviewed by a person.

Deleting your account

On the website

Sign in, open Settings and choose Delete account at the bottom. Confirm with your password (or your email address, if you signed up with Google).

In the app

Open Profile, then Settings, then Delete account.

Can't sign in?

Email support@weardrobe.io from the address on your account and ask us to delete it. We confirm it's you and delete it within 30 days.

What is deleted

Your account and everything in it: profile and style preferences, photos, wardrobe, try-ons and outfit boards, saved and shared looks, stylist chats, planner events and notification settings. This happens straight away and can't be undone. Copies in our backups are erased within 30 days.

We keep only what the law requires, such as records of payments made on the website. A subscription bought through the App Store or Google Play is not cancelled by deleting your account: cancel it in your App Store or Google Play settings.

Didn’t find it?

Email support@weardrobe.io and tell us what happened. For privacy questions and data requests, write to privacy@weardrobe.io.

Contact us
The apps

WearDrobe is coming to your phone.

Our iPhone and Android apps are on the way. Until then, WearDrobe works in any browser, on your phone or your computer.

One email when the apps launch. Nothing else. Privacy policy