Before you send a report
- One problem per report makes it easier for us to find and fix.
- Say what you did just before it happened, step by step.
- Add your device and iOS version, and a screenshot or recording link if you can.
- Never include your password or payment card details. We will never ask for them.
Billing, refunds and your data
Plans are not on sale yet, so nobody is charged during early access. If you are ever charged by mistake, choose “Billing or a refund” below, or write to support@weardrobe.io. See the refund policy. For a privacy or data request, use the contact page.
What happens next
- 01
We read it
A person reads every report, usually within two working days.
- 02
We may ask a question
If we need more detail we write to the email you give.
- 03
We tell you when it is fixed
Where we can, we reply once the fix is in a new version.